PodOne initial coin offering (ICO)

The Next Global Phase In Contact Center Services



PodOne is launching the next global phase in contact center services, bringing together employers and agents through its decentralized network while optimizing staff time, reducing labor costs and elevating a new standard in training.

4
4 4 expert ratings
2.9
3
4
3
View rating distribution
Starts in 1 year ago
2018-03-01 - 2018-03-31
Token
QBE
Type
ERC20
Price in ICO
1 ETH = 1500 - 3000 QBE
Platform
Accepting
ETH,
Soft cap
1000 ETH
Hard cap
45000 ETH
ICO start
Mar 1, 2018
ICO end
Mar 31, 2018
More on ICO
Report

About PodOne ICO

PodOne is a decentralized contact center network that connects businesses together. Through PodOne, a business can take advantage of human resources leased to it from throughout the network in order to acquire the personnel necessary to handle customer interactions.
Some of the biggest challenges faced by contact centers include exorbitant operating and capital technology expenditures; a demanding labor force with costly recruiting, training and recognition programs, yet unusually high attrition; lackluster customer experiences and low satisfaction, as measured by customer satisfaction (CSAT), customer dissatisfaction (DSAT), and net promoter scores (NPS); as well as service level challenges measured via three key industry performance indicators: first call resolution (FCR), average speed of answer (ASA), and average handle time (AHT).
The award-winning team behind PodOne has spent the last 15 years in the contact center industry working on solving some of the industry’s technical challenges and ever-increasing costs, with a high degree of success. With PodOne, they are embarking on a journey to address the labor issues of the industry by creating a decentralized platform for training, resource sharing, and automatic payment distribution.
The PodOne network solves two significant labor force problems affecting contact centers today. The first problem is the issue of excess capacity (payrolled, non-billable time) in the form of agent idle time. Contact centers often pay hourly for representatives who are simply idle while waiting to handle customer interactions. According to Aberdeen, agents spend approximately 25% of their time in an idle state. In a standard 8-hour shift, this results in a loss of 2 hours per work day or 10 hours per 5-day work week simply due to idle time. With an agent pay rate of $10.50 per hour, at a 100-agent contact center, this results in approximately $546,000 lost to idle time per year. As can be seen, this amounts to serious losses that could be better spent creating more value.

PodOne reviews

Mofassair Hossain
CEO and Founder Perhalic, ICO Advisor, Investor, PR and Marketing Expert
Rated on Feb 7, 2018
3
4
3
12%
Vladimir Nikitin
ADVISOR | CONSULTANT | EXCHANGES Listing
Rated on Mar 3, 2018
3
3
2
14%
Amarpreet Singh
Blockchain & ICO Advisor | Fintech | Innovation | Machine Learning | AI | Speaker & mentor
Rated on Mar 4, 2018
3
5
4
14%

We need more of these, good concept!

PlumBot
ICO Analyzer Bot
Rated on Sep 24, 2018
0
0
0
60%


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PodOne ICO price

Price in ICO

1 ETH = 1500 - 3000 QBE

PodOne (QBE) crypto

PodOne coin

PodOne token
QBE
PodOne type
ERC20
PodOne platform

PodOne market cap

PodOne market capitalization
$ -1

PodOne investment info

Accepting
ETH,
Distributed in ICO
70%
Soft cap
1000 ETH
Hard cap
45000 ETH

PodOne whitepaper

PodOne team

Apply as an advisor

Warren Whitlock

Advisors

Rob Duncan

Advisors

Marlon Williams

Chief Executive Officer

Team

PodOne milestones

1
Quarter 1, 2018

WePower idea

2
Quarter 2, 2018

WePower idea

3
Quarter 3, 2018

WePower idea

4
Quarter 4, 2017

WePower idea

5
Quarter 4, 2018

WePower idea

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